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Privacy Policy

PRIVACY POLICY

Effective Date: 17th Feb 2025

1. Introduction:

At SHAHEEBA, we are committed to protecting the privacy of your personal information in accordance with Indian law. This policy outlines how we collect, use, disclose, and protect your data when you visit our website or interact with us.

2. Information We Collect:

  • Personal Information
    • Contact Information: Name, email address, phone number, and postal address.
    • Financial Information: (Limited): Transaction details through payment gateways. We do not store sensitive financial data like full credit card numbers.
    • Other Information: Any other information you voluntarily provide.
  • Non-Personal Information:
    • Usage Data: IP address, browser type, device information, pages visited, and cookies.
    • Cookies and Tracking: We use cookies to enhance user experience. You can manage cookies through your browser settings.

3. Purpose of Collection and Use of Information:

  • Order Processing: To process and fulfil your orders, including shipping and delivery.
  • Customer Support: To respond to your inquiries and provide assistance.  
  • Account Management: To maintain your account and provide access to order history.
  • Marketing Communications: To send promotional emails (with opt-out options).
  • Website Improvement: To analyse user behaviour and improve our Site.
  • Legal Compliance: To comply with applicable Indian laws and regulations.
  • Fraud Prevention: To detect and prevent fraudulent activities.

4. Disclosure of Information:

  • Third-Party Service Providers: We share necessary information with service providers (e.g., payment gateways, shipping companies) under confidentiality agreements.
  • Legal Obligations: We may disclose information as required by Indian law, including in response to lawful requests from government authorities.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred.

5. Data Security:

  • We implement reasonable security practices and procedures, as required, to protect your personal information.
  • We use secure payment gateways to protect your financial information.

6. Your Rights:

  • Access and Correction: You have the right to access and correct your personal information.
  • Opt-Out: You can unsubscribe from marketing emails.
  • Withdrawal of Consent: You can withdraw your consent for data processing, where applicable.

7. Data Retention:

  • We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Indian law.  

9. Policy Updates:

  • We may update this policy from time to time. Changes will be posted on the Site.

10. Contact Information:

  • Email: shaheeba731@gmail.com
  • WhatsApp: +91 7980519249